Spinjo Online Casino Privacy Policy

At Spinjo Online Casino, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you access our platform at spinjo.com. We operate under the laws of Curaçao, and our parent company, Hollycorn N.V. (registration number 144359, Scharlooweg 39, Willemstad, Curaçao), serves as the data controller responsible for your personal information. By using our services, you acknowledge and agree to the practices described in this document.

1. Who We Are

SpinjoOnline Casino is owned and operated by Hollycorn N.V., licensed and regulated by the Curaçao Gaming Control Board under license number OGL/2023/176/0095. We are committed to handling your personal data with the highest standards of care, security, and transparency. If you have any questions regarding this policy or how we handle your data, you are welcome to contact us directly at support@spinjo.com.

2. Information We Collect

At Spinjo Casino, we collect personal data that is necessary for us to provide you with a safe, secure, and enjoyable gaming experience. We may collect the following categories of information:

• Full name, date of birth, and contact details (email, phone number)
• Residential address and country of residence
• Username, )qn_%Rw45SRlbORl, and account preferences created at Spinjo login
• Government-issued identification documents for verification purposes
• Payment information including card details, e-wallet accounts, and transaction history
• Gaming activity, session data, and betting history associated with your use of our Spinjo slots, live casino, and other game categories
• Device information, IP address, browser type, and usage data collected via cookies and tracking technologies
• Communications with our customer support team via live chat or email

3. How We Use Your Information

We at SpinjoCasino use the information we collect for a range of purposes that are essential to our operations and your experience on our platform. Our use of your personal data includes, but is not limited to:

• Creating and managing your account, including your Spinjo login credentials
• Processing deposits and withdrawals through accepted payment methods such as Visa, Mastercard, Skrill, Neteller, MuchBetter, and cryptocurrency options
• Verifying your identity to comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements
• Administering bonuses, including your Spinjo bonus, Spinjo free spins, and any Spinjo promo code you may apply
• Providing responsible gaming tools and monitoring for signs of problem gambling
• Sending you communications about Spinjo casino promotions, including reload offers and loyalty program rewards
• Improving our platform, games, and overall service quality
• Complying with applicable legal and regulatory obligations

4. Legal Basis for Processing

At Spinjo Online Casino, we process your personal data on several legal grounds. These include the performance of a contract (your use of our services), compliance with legal obligations under applicable gaming and financial regulations, legitimate interests pursued by us in managing and improving our platform, and your explicit consent where required — for example, when we send you marketing communications or when you opt in to specific promotions such as the Spinjo no deposit bonus or Spinjo casino promotion offers.

5. Cookies and Tracking Technologies

Our SpinjoCasino platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data about how our site is used. We use the following types of cookies:

• Essential cookies: Required for the site to function, including session management and Spinjo login security
• Analytical cookies: Help us understand how users interact with our platform
• Marketing cookies: Allow us to deliver relevant content and offers related to Spinjo casino no deposit bonus codes and other promotions
• Preference cookies: Remember your language and display settings

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

6. Data Sharing and Third Parties

We at Spinjo Online Casino do not sell your personal data to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Payment processors and financial institutions required to facilitate deposits and withdrawals
• Game providers such as Pragmatic Play, Evolution, Play'n GO, and others who power our Spinjo slots and live casino games
• Regulatory and law enforcement authorities where disclosure is required by law
• Identity verification and fraud prevention service providers
• Our Spinjo casino mobile app and web platform technology partners

All third parties we engage are required to handle your data in accordance with applicable data protection legislation and our strict contractual requirements.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory, and accounting obligations. In most cases, we retain account data for a minimum of five years following account closure. After this period, we will securely delete or anonymise your data unless we are required by law to retain it longer.

8. Your Rights

At SpinjoCasino, we respect your rights in relation to your personal data. Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data under certain circumstances
• Object to or restrict our processing of your data
• Withdraw consent where our processing is based on your consent
• Receive a portable copy of your personal data

To exercise any of these rights, please contact our support team at support@spinjo.com. We will respond to your request within a reasonable timeframe and in accordance with applicable regulations.

9. Security of Your Data

Our Spinjo Online Casino platform employs industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. We use SSL encryption, secure payment protocols, and strict internal access controls to ensure that your information remains protected at all times. While we take every reasonable step to safeguard your data, no transmission over the internet can be guaranteed as completely secure, and you use our services at your own risk in that regard.

10. Marketing Communications

We may send you marketing emails or notifications about Spinjo casino promotions, new games, or special offers such as the Spinjo no deposit bonus code, reload bonuses, and loyalty rewards. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. Opting out of marketing will not affect your ability to use our services.

11. Responsible Gaming and Data

At Spinjo Online Casino, we take responsible gaming seriously. We may use your account data and activity patterns to identify signs of problem gambling and to apply responsible gaming measures such as deposit limits, cooling-off periods, or self-exclusion. This processing is based on our legitimate interest in protecting our players and complying with our licensing obligations.

12. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website or by sending you a notification to your registered email address. Continued use of our SpinjoCasino platform following any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data at Spinjo Online Casino, please do not hesitate to reach out to us. You can contact our support team via live chat on our website or by emailing us at support@spinjo.com. We are here to help and will do our best to address your concerns promptly and transparently.